BCC: Critical Application Support

  • Project Description

    Ensuring constant operation and high availability of infrastructure and critical apps for the customer.

    About the client

    BBC elektrospeciaalzaken B.V. operates on the Dutch consumer electronics market, offering their services to customers in 80 stores and in an e-shop. Together with the Belgian sister company reached BCC in 2013 turnover of 688.6 million Euro.

    Project

    Takeover and support of infrastructure and all BCC systems. Proactive monitoring and 24×7 support of customer’s infrastructure and applications with 99.96% availability on all critical systems and applications including ERP.

    In 2013 our cooperation with Blue Dynamic started with a rather small scope of technical IT infrastructure management. Nowadays Blue Dynamic is our strategic outsourcing partner, supporting our entire infrastructure and applications in a 24×7 regime. Their overall commitment in delivering services and projects is really supporting the innovation of BCC. Blue is our respected advisor related to IT strategy.

    — Jan Bloemendaal, Chief Information Officer, BCC elektrospeciaalzaken B.V.

    Technologies

    Physical server infrastructure DELL, SAN DELL, NAS QNAP
    Hyper-v virtualisation platform
    MS systems (Windows Server, MS SQL, Sharepoint, Office365, Lync)
    MS Dynamics AX, MS Dynamics CRM

    Schedule

    04/2013 – now

    Range

    2.100 MD

    BCC: Development Dynamics CRM
    BCC: Integration BizTalk

     

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