Blue & Dynamics CRM – for your customers!

 

Complex solution offering companies the possibility to manage and build a longlasting relationships with their customers.

Ready for you

  • Sales

    Offers comprehensive review of the customer. This review provides maximum information for your sales activities.

    It increases your competitiveness and optimizes targeting of business offers thanks to information and review, which allow you to identify products customer might be interested in.

    You will have more time for sales activities themselves by minimizing the administration with our solution.

    You will be able to see the performance of your business and it also supports more informed decision-making through integrated control panels, predefined systems and automated monitoring of sales predictions.

    The sales process can be adjusted according your company rules and focus of the company.

  • Marketing

    Microsoft Dynamics CRM contains big amount of data about your customers and it would be pity not to take advantage of this data for sales support.

    It enables sorting customers according to many different criteria and targeting specific groups.

    Ask your customers about their level of satisfaction and offer them more with automatically generated communicaton.

    Marketing will help you identify opportunities and will monitor key parameters through tools for segmentation, campaign management functions and marketing analyses.

    It provides acccess to the right information in each phase of ongoing campaign and can be customized according to your company rules and focus of your company.

  • Service

    Delivering a service or goods to your customer is just the beginning, not the end of your mutual relationship.

    Your department of customer support will get comprehensive tools for their work, which will help the effort to provide consistent services and improve customers’ loyalty.

    Matter of course is an effective customer issues administration and timely SLA fulfillment.

    Decreased time when solving repeating issues thanks to integrated knowledgebase.

    The support process can be customized according to your company rules and focus of the company.

Do you want to have better relationships with your customers?   Contact us

Know your customer.

Your customers are always informed. They are often on their purchase decision before it can ever reach. Your sales team must seek new ways for customers to build deeper relationships with them and provide them with personalized service every time you are with your business contacts.

Through Microsoft Dynamics CRM we will help revise the concept of selling on the basis of this new approach to customers.

Your dealer will be able to focus on the right opportunities more quickly obtain orders and increase sales.

 

Is your company able to offer everything that demanding customer of nowadays expects? Do you have a full support of your CRM?

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What offers a CRM solution?

It does not matter whether you run a retail store or a shop or have customers in the corporate area. Also, it does not matter if you sell goods or services or both. Through the Microsoft Dynamics CRM, we can help in any of these cases.

CRM give you the ability to distinguish between your customers and offer them relevant products and services.

 

What is Microsoft Dynamics CRM?

Microsoft Dynamics CRM presents solutions for customer relationship management. This solution is suitable for all companies, for which it is important to maintain an active relationship with customers.

The solution supports your efforts to maintain the quality of contact with customers, their needs, mapping and data collection in order to use in an effective and targeted marketing and planning your business.

Microsoft Dynamics CRM is a modern and open system with great editing options based on your needs. Of course enables integration to other systems using modern technologies, including the integration and collection of data from social networks.

 

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Sales Support

The CRM sales support:

  • Mobile sale.
  • Managing a business relationship.
  • Information from social networks.
  • Sales on cooperation.
  • Sales Analysis.

 

Complete Customer Care

Among the functions that support customer care include:

  • Providing services through all channels.
  • A single technical support.
  • Knowledge Base.
  • Manage business cases.
  • Services customers through social networks.

 

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Are you looking for optimal partner for your project?

We’ll be glad to present you our experience, reference and consulting knowledge regarding this field.

Contact us

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